PrintMaster DOCS
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Scan to email

Coverage to add

  • Explain direct provider submission versus an administrator-managed mail relay.
  • Record supported authentication methods and TLS requirements per tested device and mail provider.
  • Sender identity, recipient restrictions, certificates, DNS, and clock prerequisites.
  • Attachment size limits, scan format, delivery logs, and controlled test messages.
  • Link brand-specific procedures from the printer knowledge base when verified.

This is a different workflow from scan-to-SMB: the copier sends mail rather than writing to a shared folder. Do not assume that a device supports a provider’s current authentication requirements or use personal mail credentials as a workaround.

Image planned
Copier-to-mail-provider or approved relay diagram
Show the two supported architectures only after testing them. Identify trust boundaries and redact SMTP credentials, addresses, and customer domains.